How Confidence Scoring Works
Our confidence scoring system:- Analyzes multiple factors in real-time
- Provides scores from 0.0 to 1.0
- Considers context relevance and data quality
- Adapts based on your feedback
Confidence Factors
- Data Relevance: How well the retrieved data matches the query
- Source Quality: Reliability of the data sources
- Context Alignment: Consistency with the conversation context
- Model Certainty: The AI model’s confidence in its response
Using Confidence Scores
Best Practices
- Set appropriate thresholds for your use case
- Monitor confidence trends over time
- Use scores to trigger human review when needed
- Combine with decision tracing for full transparency